*All Gembros‘ products, under the custom-order and hand-made system for our valuable customer, one by one, may take up to 10-15 business days (at maximum) for the manufacturing process after the payment confirmation.

*Gembros Mall is operated under the principle of releasing the product on the same day that the production is completed. However, it may take 2 to 5 days (excluding weekends and holidays) to deliver depending on the circumstances of the courier.

*Delivery is free of charge for all products (except for international shipping).

*Gembros Mall offers international delivery services.

*The cost of return incurred due to product issue is fully borne by Gembros Gioro Mall.

*The designated delivery company for Gembros Mall is CJ Logistics.